Privacy Policy
The same policy is also published on our FAQ page. Questions? Call (615) 339-9763.
How we handle your information
By submitting a form, calling, texting, or booking with Zaukus Mobile Detailing, the customer agrees to this Privacy Policy.
Information We Collect
We collect information you provide directly, such as your name, phone number, email address, service location, and vehicle details. We may also collect photos of your vehicle for quoting, documentation, and quality control, as described in our Terms of Service.
How We Use Your Information
We use your information to schedule and perform service, respond to inquiries, provide quotes, and communicate with you about your appointment. By providing your phone number or email address, you agree that Zaukus Mobile Detailing may contact you by call, text, or email about your appointment and may also send promotional messages, including offers and reminders. Message and data rates may apply for text messages, and you can opt out of text messages at any time by replying STOP or unsubscribe from promotional emails using the link in any email.
Booking Platform
Online booking, scheduling, and payment are processed through Fieldd, our third-party booking platform. Information you enter during booking is subject to Fieldd's own privacy practices in addition to this policy.
Website Analytics and Advertising
Our website uses Google Analytics and the Meta Pixel. These tools use cookies and similar technology to count visits, see which pages and buttons are used (for example, taps on our phone number or booking links, and form submissions), and measure and improve our ads on Facebook and Instagram. They may collect information such as pages viewed, device and browser type, and approximate location. They do not give us your name or contact details. You can limit this through your browser's cookie settings or your ad preferences in Facebook and Instagram.
Information Sharing
We do not sell your personal information. We may share information with service providers who help us operate our business, such as Fieldd for booking and CARFAX for eligible service reporting as described in our Terms of Service, or when required by law.
Your Choices
You may ask us to stop contacting you for promotional purposes at any time. Contact us at (615) 339-9763 or brianz@zaukusmobiledetailing.com with any privacy questions or requests.